Privacy Policy
This Privacy Policy describes how BRINZA E COMMERCE LLP (the "Company," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from brinza.shop] (the "Site") or otherwise communicate with us.
1. Contact Information
If you have questions about this policy, or if you would like to exercise any of your rights, please contact us at:
Company Name: BRINZA E COMMERCE LLP
Email: brinzaoline@gmail.com
Phone: 7293302763
2. Information We Collect
We collect personal information about you from various sources, including information you provide directly to us, information collected automatically, and information from third parties.
A. Information You Provide to Us
When you make a purchase, create an account, contact customer support, or sign up for our newsletter, you voluntarily provide us with the following types of information:
Type of InformationExamples of Data CollectedPurpose of CollectionIdentity/Contact DataName, billing address, shipping address, email address, phone number.Fulfilling orders, communication, DataPayment card details (processed by a third-party payment processor), bank details.Processing transactions and preventing fraud.Account/Profile DataUsername, password, purchase history, saved items, reviews.Managing your account and providing personalized services.Correspondence DataInformation included in your communications with us (e.g., support emails, chat transcripts).Providing customer support and improving our services.
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B. Information Collected Automatically
When you access the Site, we automatically collect certain information about your device and your interaction with the Site ("Usage Data") using cookies, log files, and other tracking technologies.
Type of InformationExamples of Data CollectedPurpose of CollectionDevice DataIP address, browser type, operating system, device ID, mobile network information.Ensuring security and optimizing site performance.Usage/Browsing DataPages viewed, products viewed, time spent on pages, referral source, clickstream data.Analytics, improving our product offerings, and marketing.
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C. Information from Third Parties
We may receive information about you from third parties, such as payment processing providers (to verify payments), shipping carriers (to update tracking information), and advertising partners (to measure ad performance).
3. How We Use Your Personal Information
We use your personal information for the following purposes:
To Provide Products and Services: To process your orders, complete transactions, ship products, and manage returns and exchanges.
Account Management: To create, maintain, and manage your account with us.
Customer Support: To respond to your inquiries, technical issues, and provide general support.
Marketing and Advertising: To send you promotional emails, advertisements, and information about products, sales, and services, only where permitted by law or with your consent.
Security and Fraud Prevention: To detect, prevent, and investigate potential fraudulent or illegal activities, and to protect the security of our Site.
Analytics and Improvement: To analyze how users interact with our Site, measure the effectiveness of our marketing, and improve our Site functionality and product offerings.
4. Sharing Your Personal Information
We share your personal information with third parties only in the following circumstances:
Service Providers: We share information with vendors, consultants, and other third-party service providers who perform services for us or on our behalf. Examples include:
Hosting Providers to run the Site.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Compliance: When required to do so by law, court order, or governmental request, or to protect our rights, property, or safety.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect Usage Data and enhance your experience.
Cookies are small data files stored on your device that allow us to remember your preferences and tailor content.
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site.
6. Security
We implement reasonable security measures, including physical, technical, and administrative safeguards, to help protect your personal information. When we collect sensitive information (like credit card data), it is transmitted securely and encrypted by our payment processors. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at the email address provided in Section 1.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Last Updated" date at the top of this policy.